Privacy Policy

Last Updated: January 2026

1. Introduction

KimVital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form (name, email address, phone number, message content)
• Subscribe to our newsletter or updates
• Interact with our website features

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please refer to our Cookie Policy for detailed information.

3. How We Use Your Information

We use the collected information for various purposes, including:

• To respond to your inquiries and provide customer support
• To send you newsletters and marketing communications (with your consent)
• To improve our website and user experience
• To analyze website usage and trends
• To detect, prevent, and address technical issues
• To comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your data is stored on secure servers located in Indonesia and may be processed by staff operating in Indonesia or other jurisdictions who work for us or for our service providers.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Sharing Your Information

6.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Website hosting providers
• Email service providers
• Analytics providers

These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

6.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

7. Your Rights

You have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal information we hold about you
• Right to Correction: You can request that we correct any inaccurate or incomplete information
• Right to Deletion: You can request that we delete your personal information under certain circumstances
• Right to Object: You can object to our processing of your personal information
• Right to Data Portability: You can request that we transfer your data to another organization
• Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. By using our website, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: